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This credit union is federally insured by the National Credit Union Administration

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logo FEEDBACK SURVEY

Please take a few moments to fill in the brief survey below to help us serve you better.

1. How did you last contact the credit union?
Email
Phone
Visit to branch
Web branch
2. If you visited the branch, were you greeted in a professional & friendly manner?
Yes
No
What was the date of your last visit?
3. What department did you last visit?
Teller
Member Services
Loan
Other
4. Were you assisted in a timely manner?
Yes
No
5. Was the staff polite and helpful?
Yes
No
6. Did your last visit meet your expectations?
Yes
No
If you answered no, please explain why:
7. Rate your overall experience:
1 - Poor
2 - Fair
3 - Good
4 - Very Good
5 - Excellent
Any additional comments:
If you would like to be contacted by a KECU representative regarding your comment, please leave your name and phone number or email address (optional):