If you would like more information regarding the services and/or memberships of KECU, please contact us by using this online form (Please do not request personal account transactions via this form):
Need to make changes to your account? Go to Web Branch to change/update phone numbers, address, or email address. Click here to print out the Account Change Form.
Lost or Stolen Debit Card or Credit Card? Call KECU as soon as possible to block a lost or stolen debit card or credit card. If you need to block a lost or stolen debit card after normal business hours, please call toll-free 1-800-528-2273. If you need to block a lost or stolen credit card after normal business hours, please call toll-free 1-800-808-7230.